Returning an Online Purchase

Frequently Asked Questions:

  • You can return or exchange any item that’s in its original condition (unwashed, unused and unworn) or defective, unless it was purchased for final sale.
  • All hand bags must have the original price tags.
  • Unworn shoes may be returned within 20 days of the original purchase if accompanied by the original receipt and complimentary case, with tags attached.

No, we do not accept returns or exchanges on final sale merchandise, online.
You can exchange the item for the same style in a different size or color. Or, you can apply a credit for the amount you paid towards a new item at its current price. A previously used promotion code cannot be applied to the sale of a different item.

Yes, we offer a one-time price adjustment if an item is marked down within fourteen (14) days of your order date. Simply call or send us an email message at within the fourteen (14) day window. We’ll refund you the difference in your original form of payment. For more information, please read our complete online price adjustment policy.